Envy Beauty Lab + Laser is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us in person at our clinic located in Calgary, Alberta.

1. Collection of Personal Information

We collect personal information that you voluntarily provide to us when you:
– Book appointments or consultations
– Make purchases or inquiries
– Sign up for our newsletter or promotional offers
– Participate in any of our promotions, surveys, or events

The personal information we may collect includes:
– Name
– Contact information (email address, phone number, mailing address)
– Billing information (credit card details, transaction history)
– Medical information relevant to your treatments
– Demographic information (age, gender, etc.)
– Health and wellness goals

2. Use of Personal Information

We may use the personal information we collect for the following purposes:
– To provide you with services and treatments
– To process payments and fulfill your orders
– To schedule and confirm appointments
– To send you marketing communications, special offers, and updates (with your consent)
– To respond to your inquiries and provide customer support
– To comply with legal obligations and protect our legal rights

3. Sharing and Disclosure of Information

We will not sell, rent, or share your personal information with third parties, except in the following cases:
– Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processors, booking systems, and marketing platforms.
– Legal Requirements: We may disclose your personal information if required by law, court order, or government request, or if necessary to protect our rights, property, or safety.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access control measures.

While we take reasonable steps to protect your information, please understand that no transmission over the internet or electronic storage method is completely secure. We cannot guarantee absolute security, but we will notify you in accordance with applicable laws if any breach occurs.

5. Cookies and Website Analytics

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our website, enabling us to improve our services and offer you a personalized experience.

You may choose to block or delete cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

As a resident of Alberta, you have the following rights under the Personal Information Protection Act (PIPA):
– Access: You have the right to request a copy of the personal information we hold about you.
– Correction: You can request the correction of any inaccurate or incomplete information.
– Withdrawal of Consent: You can withdraw your consent for us to use your information for marketing purposes at any time by contacting us.

7. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When we no longer need your information, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

9. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Envy Beauty Lab + Laser
Calgary, Alberta
Phone: 403.281.2255
Email: info@envybeautylablaser.com

Effective date: March 1, 2021