Envy Beauty Lab + Laser Cancellation Policy
At Envy Beauty Lab + Laser, we value your time and ours, and we are committed to providing exceptional services to all of our clients. To ensure the smooth operation of our business and accommodate the needs of all our valued clients, we have established the following cancellation policy. We kindly ask for your understanding and cooperation in adhering to these guidelines.
1. Appointment Cancellations and Rescheduling:
We understand that life can be unpredictable, and sometimes, you may need to change or cancel your appointment. To best serve all of our clients, we require a minimum of 24 hours’ notice for any appointment cancellation or rescheduling. This allows us to adjust our schedule and offer the time slot to another client in need.
Cancellation Fee: If you fail to provide at least 24 hours’ notice for a cancellation or rescheduling, a fee of $150 will be applied to your account.
2. Late Arrivals:
We respect your time and aim to provide punctual services. To maintain the efficiency of our appointments, we kindly request that you arrive on time. If you are more than 10 minutes late for your appointment, we may need to reschedule it. In such cases, a $150 no-show fee will be applied to your account to cover the cost of rescheduling and lost time.
Skin Envy Memberships:
Our Skin Envy Memberships are designed to offer you exceptional savings and benefits over the course of one year. We appreciate your commitment to this program, and we want to ensure that you fully understand the terms and conditions associated with it.
Membership Commitment: When you sign up for a Skin Envy Membership, you commit to a one-year membership, consisting of 12 monthly payments of $169 plus tax per month. This commitment ensures you receive exclusive pricing and benefits.
Early Cancellation: If you choose to cancel your Skin Envy Membership before the one-year commitment is fulfilled, you will be required to pay the full, non-member price for all treatments you have received. This is because the membership pricing applies exclusively to those who commit to the full year.
Forfeiture of Membership Benefits: In the event of an early cancellation, you will also lose any money accrued in your account from membership fees, as these funds are associated with your commitment to the full year.
We appreciate your understanding and cooperation in adhering to these policies, as they help us provide consistent, quality services to all our clients. Should you have any questions or need assistance with scheduling or membership-related concerns, please do not hesitate to reach out to our team.
Thank you for choosing Envy Beauty Lab + Laser for your beauty and skincare needs. We look forward to serving you with the highest level of care and expertise.